Video calls are two-way, so your upload speed matters as much as download — and it's usually the weaker side of a home connection. Stable, low jitter is what keeps audio and video from freezing.
| Call type | Recommended |
|---|---|
| 1:1 HD call | 3–4 Mbps up & down |
| Group HD call | 4–8 Mbps up & down |
| 1080p / large meeting | 8–10 Mbps up & down |
| Screen sharing | +2–3 Mbps |
Fix choppy calls
- Test your upload and jitter — run a test.
- Use Ethernet or sit close to the router.
- Close uploads/backups running in the background.
- Turn off HD if your upload is limited.
Frequently asked questions
Why are my video calls choppy on fast internet?
Choppy calls are usually caused by high jitter or weak upload, not download speed. Test your upload and jitter, and prefer a wired connection.
How much upload speed do I need for video calls?
A stable 3–5 Mbps upload handles HD one-to-one calls. Group calls and screen sharing benefit from 8–10 Mbps upload.
Does video calling use more download or upload?
Roughly equal — you send your video (upload) and receive others (download). Upload is often the weaker link on home plans, so it matters most.
Ready to check your connection?
Run a free speed test